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Waranty
All our products come with MANUFACTURER waranty :
The warranty for the Products we sell applies to defects in materials and workmanship, mostly for a period of 1 year from the date of delivery of the Products to you.
Products of which you have reason to believe are defective as regards materials and workmanship, should be returned to Grow Grow International
within two weeks of the date on which you detected the defect. If, at the sole discretion of the MANUFACTURER that produced the product, the returned products are deemed to be defective
due to material or manufacturing defects, the products shall be repaired, be replaced or the purchase price be credited to you, at discretion of the MANUFACTURER or their representant.
Grow Grow International will intermediate between the customer and the MANUFACTURER or their represtentant but the waranty is provided by the MANUFACTURER and NOT by Grow Grow International.
Returns
Before returning any product contact Grow Grow International with an exact description of the warranty issue, and ask for return details.
Click here to contact us.
Costs
Shipping costs for waranty & returns : the customer has to take care of the shipping back to Grow Grow International.
If it is a waranty issue Grow Grow International will take care of shipping back to the customer and shipping to the technical department of our supplier or the manufacturer.
If it is no waranty issue all shipping costs will have to be paid by the customer.
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